Edinburgh Car Hire Privacy Policy

Data We Gather

We gather and manage various personal information types, including:

2. Our Use of Your Data

We utilize your personal information for these specific purposes:

• Service Provision in Edinburgh:
  • We handle the processing and administration of your vehicle rental bookings and contracts. This includes verifying your identity to confirm that you meet our rental criteria. We also assist with the collection and return of your vehicle, alongside managing payment transactions, deposits, and any associated fees.
• Customer Communication in Edinburgh (Legitimate Interest/Contractual Obligations):
  • We will send booking confirmations, updates, and essential rental details. Our team will address your inquiries and offer customer support. Notifications will be provided for any service or policy changes.
• Marketing Consent and Legitimate Interest in Edinburgh:
  • We will send you promotional offers, newsletters, and service updates with your consent or if we have a legitimate interest. You can opt out at any time.
• Service Enhancement in Edinburgh (Legitimate Interest):
  • Assessing website interactions to refine user experience and site performance. Conducting research to improve our vehicle selection and service offerings.
• Legal Responsibilities in Edinburgh Car Hire:
  • Meeting local legal, regulatory, and tax obligations. Preventing fraud while safeguarding service integrity. Addressing disputes and upholding our terms and conditions.

Data Exchange Practices

Sharing Your Information

• Local Service Partners: Third-party companies assist us in providing our services, including payment processors, IT support, and maintenance. They are required by contract to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We apply suitable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security evaluations. Despite these measures, no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Practices

We keep your personal information only for as long as needed to achieve the intended purposes, including adherence to legal, accounting, or reporting obligations. The duration for which we retain data depends on its nature and the specific circumstances of processing.

6. Your Rights in Edinburgh

Your rights under Edinburgh's data protection regulations

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content to better meet your needs. You can adjust your cookie preferences at any time through your browser settings.

8. Updates to Policy

This Privacy Policy may be revised from time to time to align with changes in our operational practices or legal obligations. Any updates will be published on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: